Terms of Use

These Terms & Conditions set out the basis upon which you can use and/or purchase goods from the www.rcano.co website so please read them carefully.
RCANO and related services are made available to you in accordance with the following terms of use & service, under which you may use and access the Site.
If you do not agree to any change to the Terms and Conditions then you must immediately stop using the Site.


You may access and use the Site solely for your personal use in accordance with these Conditions. You agree not to access or use the Site in any manner that is prohibited by these Conditions or is otherwise unlawful. We reserve the right, in our sole discretion, to terminate or suspend your access to, and/or use of, the Site, or any portion thereof, at any time, with or without notice and for any reason (or no reason), and you agree that (a) if your authorization to access the Site is terminated, you will not thereafter access, or attempt to access, the Site, directly or indirectly, and (b) if your authorization to access the Site is suspended, you will not thereafter access, or attempt to access, the Site, directly or indirectly, until your suspension is removed and we give you express notice thereof.


Except for Content that is in the public domain, all Content, as well as the selection and arrangement of the Content, is owned by (or licensed to) RCANO., its affiliates or suppliers and is protected by copyright, TRADE dress, trademark, unfair competition, and/or other laws and may not be used, copied or imitated in whole or in part except as expressly provided in these Conditions. Except as otherwise expressly provided in these Conditions, all rights in and to the Content are expressly reserved by RCANO.


Some portions of the Site may direct you to a web site of a third party. Your dealings or communications through the Site with any party other than us are solely between you and that third party. Please review carefully that third party's policies and practices and make sure you are comfortable with those policies and practices before you engage in any transaction. Any complaints, concerns or questions you may have relating to materials provided by third parties should be forwarded directly to the third party.



We reserve the right to change these Terms & Conditions from time to time and
you should therefore review them as often as possible. While we endeavour to verify the content of the website we do not represent or warrant that it is accurate or complete in all respects. We may make changes to the material on the website and to the goods and prices described in it at any time without notice.


You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.


While we endeavour to ensure that the colour of our goods is accurately displayed on the website, the colours you see will depend on your monitor and accordingly the colour of goods shown on the website should be treated as approximations.


While we take reasonable steps to prevent viruses and other malicious code on our website no liability is accepted for them and you should take appropriate measures to protect your computer.


While we endeavour to ensure that this website is normally available 24 hours a day, we shall not be liable if for any reason this website is unavailable at any time or for any period. Access to the website may be suspended without notice in the case of system failure, maintenance repair or for other reasons beyond our control.


By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
  • Purchase of Products

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provided in your order form. Our acceptance of your order brings into existence a legally binding contract between us for the sale of the goods.
  • Price

The price payable for goods that you order are as set out in the website at the time of placing an order.
You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. See our Delivery Charges when add to Cart
  • Right for you to cancel your order

You may cancel your ORDER with us for the goods you order at any time up to the seventh working day from the date you receive the ordered goods .You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.
To cancel your order you must notify us in writing.
If you receive the goods before you cancel your order then you must send the goods back to our contact address at your own risk. If you cancel your Order but we have already processed the goods for delivery you must send the goods back to us at your own risk as soon as possible.
Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order providing that the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
  • Our right to refuse your order

We reserve the right to refuse your order if:
We have insufficient stock to deliver goods you have ordered;
We do not deliver to your area; or
One or more of the goods you ordered was listed at an incorrect price or with an incorrect description due to a typographical or clerical error.
If we do refuse your order we will notify you by e-mail and will re-credit your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
  • Delivery of goods to you

We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.
Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order.
You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
  • Discount Codes

Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.
The conditions of use relating to any discount code will be specified at the time of issue.


You agree to inspect the goods delivered to you promptly upon receipt. If the goods we deliver are not what you ordered or are damaged on delivery or defective or the delivery is of an incorrect quantity you agree to notify us in writing at our current address of the problem as soon as is reasonably possible and in any event within 28 days of receipt of the goods.
If you do not receive goods ordered by you within 30 days of the date on which you ordered them, you shall notify us in writing at our contact address of the problem as soon as reasonably possible and in any event within 40 days of the date on which you ordered the goods.
If you notify a problem to us under this clause we will, at your option:
Make good any shortage or non delivery;
Replace or repair any goods that are damaged or defective upon return of the damaged or defective goods


The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law RCANO and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect RCANO’s liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.


If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.


You cannot modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Site. You cannot use this Site, or any of its Content, to further any commercial purpose, including, but not limited to, any advertising or advertising revenue generation activity on your own Site.


In addition to the Intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site.
RCANO tries to ensure that the information on this site is accurate and complete. We do not promise that our Content is accurate or error-free, nor that the server that makes it available is free of viruses or other harmful components. We recommend that all users of the Internet ensure they have up to date virus checking software installed.
The Terms and Conditions together with all our policies and procedures will be governed by and construed in accordance to the law of the Government of the Hong Kong Special Administrative Region of the People's Republic of China. Relevant courts of the Hong Kong Government will have exclusive jurisdiction.


The above Terms of Service , together with our current website prices, Delivery & Returns Policy, Contact Details and Privacy Policy constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and RCANO. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of RCANO.
RCANO is a TRADING name of Cano Creations Limited.
Registered office:
Flat6, 6F Wan Chai House, 
45- 55 Wan Chai Road, Wan Chai
Hong Kong